Join Zoom Meeting -ORCIBS SEMINAR- Zeynep Ton

Author: CASE
Time: 17:00
Location: Join Zoom Meeting


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Meeting ID: 738 847 0500

Date: 07 May 2021- Friday at 17:00 pm.

Presenter: Zeynep Ton- MIT Sloan School of Management & Good Jobs Institute

Title: The Good Jobs Strategy for Thriving Companies, Workers, and Society

Abstract:  Many service organizations, even those whose financials look fine, operate in a vicious cycle of high employee turnover and poor operational performance. Fueled by a focus on labor-cost minimization, this vicious cycle deprives companies of a compelling value proposition and prevents them from adapting to changing customer needs. In this talk, I will describe the costs of this vicious cycle for companies, workers, and society and offer an alternative, which I call the Good Jobs Strategy. I will show that by combining investment in employees with specific operational choices that increase their productivity and contribution, companies can offer good jobs to employees, great value to customers, and superior returns to investors simultaneously. I will provide case examples of several companies that are recently making the transition from offering bad jobs to good jobs. At a time when more than 40 million Americans—many of whom are now called essential workers—earn below subsistence wages, 70% Americans believe that the economic system is rigged against them, and concerns about social injustice are on the rise, creating good jobs with living wages, meaning and dignity is more important than ever.

Date: 07 May 2021- Friday

Time: 17:00-19:00 pm

Bio: Zeynep Ton is a Professor of the Practice at the MIT Sloan School of Management, the cofounder and president of nonprofit Good Jobs Institute, and the author of The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits. Zeynep's research focuses on how organizations can design and manage their operations in a way that satisfies employees, customers, and investors simultaneously. Her work has been published in a variety of journals, including Organization Science, Production and Operations Management, and the Harvard Business Review. Prior to MIT Sloan, Zeynep spent seven years at Harvard Business School. She has received several awards for teaching excellence both at HBS and MIT Sloan.  Zeynep lives in Cambridge, Massachusetts with her husband and four children. A native of Turkey, she first came to the US on a volleyball scholarship from the Pennsylvania State University. She received her BS in industrial and manufacturing engineering there and her DBA from the Harvard Business School.